Why you should book your cleaner through an agency

So, you’ve decided you want to hire a house cleaner and now you’re weighing up options, you might be wondering why book a cleaner through an agency?  

When choosing a cleaner for your home you want assurance that this person is qualified, trustworthy and covered in case of accidents. Cleaners are in a unique position, often alone in our homes, we trust them around pets, children and items of high sentimental and financial value. By collaborating with a cleaning agency rather than hiring a private home cleaner, you can be confident that you’ll receive professional service from a trusted professional. 

Benefits of a Domestic Cleaning Service From an Agency 

Hiring a cleaner from an agency can give you peace of mind, it’s about finding trained, vetted professionals you can trust in your home.  

Our Hiring Process   

 At Absolute Domestics, for example, we take extreme care in our rigorous hiring process. We only accept top tier candidates; many applicants are filtered out prior interviews. After an initial in-person or phone interview, we take the necessary precautions to further screen and evaluate potential cleaners before hiring. This screening process includes reference-checks, identity, and police checks, reviewing work history, and confirming employment eligibility, so you can rest assured knowing that your cleaner is a respectable person. 

30 years of Trust  

Choosing to go through an agency instead of privately ensures our more stable trustworthy service. You’ll have access to a dedicated area manager who can assist you with managing your cleaner. And your cleaner has access to years of sound professional advice and administrative support. Absolute Domestics has been in business for over 30 years, trusted by households all over Australia and New Zealand.  

Insurance Cover  

Accidents can happen with any job. However, a cleaner employed by an agency is fully insured, so there is no need to worry about liability coverage. Our agency’s insurance protects you and your cleaner from liability for damage or accidents in your home. A private cleaner is unlikely to be insured as it’s a costly endeavor for an individual or sole trader.  

Training  

A cleaner from an agency will have undergone the required training to provide you with an outstanding and professional cleaning service. At Absolute Domestics, our cleaners attend a comprehensive workshop that covers every area of cleaning, from making beds and ironing clothes to cleaning appliances and how to communicate effectively with clients. In addition to this workshop, our cleaners are provided with further training materials and online training modules that continue their ongoing professional development. And they have access to a dedicated area manager to assist them with advice and help them to manage their client roster.  

Replacements  

When you hire a cleaner privately or even go through a company, you aren’t guaranteed a replacement cleaner if you don’t like the one you got. With our agency you can swap your cleaner at any time and for any reason. We have a large pool of cleaners, and we are dedicated to finding the perfect professional to suit your requirements, schedule, and lifestyle. 

Fill ins 

When you hire a cleaner through an agency, you won’t notice any interruption to your scheduled clean. Because an agency has a pool of available cleaners, we can readily send a fill-in cleaner when your regular professional is away on holiday or unwell. 

Your Clean Managed  

You can save yourself the time and hassle of finding the ideal cleaner to suit your requirements when you hire through a cleaning agency. Whether you require a one-off or weekly clean, you can tell us what you want, and then we will find the perfect professional to suit your home. Our team has extensive experience and is adept at a wide range of services such as washing, tidying, kitchen and oven cleaning, vacuuming, dusting and more. 

With one call to our agency, we can find the ideal cleaner to take care of everything you require in your home. There is no need to sign contracts or endure awkward conversations as our managers will do the hard work for you so you can sit back and enjoy a clean and tidy home. 

Are you considering hiring a home cleaner? Check out services here, we offer one-off and regular cleaning services, or get in touch with our friendly team.