enquiries Monday – Friday
8:30am – 5pm AEST

Call 1300 364 646Get Pricing & Book Online

Finding A Domestic Cleaner That Is Right For You

Call 1300 364 646Call 1300 364 646

enquiries MON-FRI 8:30am – 5pm AEST

Once you make the decision to get a cleaner, there’s a lot to think about. You want to make sure you’re find the right cleaner for you and your home.  

Define your needs  

You can’t find the right domestic cleaner if you don’t know what you’re looking for. Take some time to make a list of the domestic cleaning tasks you want your cleaner to complete. Are you looking for someone to deep the clean the bathroom and kitchen? Do you want laundry done? What about your ironing? It can be helpful to go room by room and make a list of the cleaning and domestic tasks you find the most arduous and decide on a list of what you’d like your cleaner to take care of.  

Once you know what you want you can get specific when asking for a cleaner to ensure you’re matched with one who can handle the housework you’re going to assign.  

Vet your cleaner  

Cleaners are put in a tremendous position of trust. They are often left to work alone in your home while you’re at work or out, trusted with your private space and possessions. For this reason, it’s important to vet your cleaner. Look for a cleaner with a police check, someone with references and someone who has all the necessary insurances to work as a home cleaner. This includes public liability insurance and personal accident insurance.  

Get Recommendations and Check Reviews 

Turn to the people you trust most and get some recommendations. Your friends or family may know of a cleaner or cleaning agency that they have used in the past or they’ve heard good things about. Take it a step further and check reviews for the cleaner or cleaning agency you’re looking into. Look for reviews that praise their professionalism, communication and cleaning ability. Seek multiple sources in your research, looking for thrusted third-party review sites such as Trustpilot and product review.  

Private or Agency  

Deciding whether to go through an agency or hire a cleaner privately is a big decision. You have to weigh up the pros and cons of each option. Hiring a cleaner privately can sometimes be cheaper, but it’s rife with risk. A private cleaner is unlikely to have the necessary insurance to ensure you and your home are covered against damage or injury. There is no guarantee with a private cleaner, if they move, or get sick or take holidays you won’t have a replacement ready and waiting.  

Going through an agency provides peace of mind. An agency like Absolute Domestics takes all the hard work out of hiring a cleaner. They vet all cleaners who register with the agency, providing them with support, training materials and insurance. The other benefit of going through an agency is having the support of a dedicated area coordinator. This person works for the agency and matches you with a local, vetted and trained cleaner who can complete the cleaning tasks you need help with. You also have the added assurance of fill-in cleaners and replacements if your cleaner leaves or if you decide you want a different one.   

Communication  

Finding the right domestic cleaner doesn’t stop when you choose your cleaner, the key to having a really good relationship with your cleaner is communication. From your very first conversation it’s important to communicate clearly with your cleaner. Explain what you want done and how you want it done. Discuss timing, schedules and how you want them to update you on the service, you could have a notepad in a designated spot or get them to check in via text after each service. 

You don’t want to have just anyone into your home. When you choose a cleaning service, you are not just hiring them for their skills. You’re also trusting them with your privacy and your property. Once you’ve found a service that you trust and rely upon, you can focus on making sure they can tailor to your individual needs.

Choosing a domestic cleaner can involve different requirements for different customers. Some might want minimal assistance with general cleaning, and others may need additional deep-cleaning, ironing, or other specialties. A great service is prepared for every scenario, so they can provide the perfect domestic cleaner for the job.

Video transcript:

As an area manager, my job is to make sure I am finding the right cleaner for you. For example, if you require an ironer, I’m going to get you an ironing specialist. If you require someone on a Friday, that is my job to make sure that I can get somebody to meet your requirements.

Whether you are just trying to find a great general cleaning service or you have special needs that need more attention, it is important to communicate your expectations so you get the most for your money.

Find the right domestic service for your particular needs. Contact us to speak to a specialist and meet with a cleaner that is right for you.

About the author

Madisson Dillon

Madisson is a Communications Writer at Absolute Domestics – Australia’s Largest Agency for Domestic Cleaners, and an authority in the home services industry for over three decades.

Madisson plays a pivotal role in writing content for comprehensive contractor training programs and facilitating successful contractor referrals to a diverse clientele.

Her deep understanding of the domestic cleaning industry's dynamics, coupled with a commitment to excellence in service delivery, positions Madisson as an expert in the field.

Read more from Madisson Dillon